process design
Streamlining Internal Workflows
April 3, 2019 - News Articles
Happy 4/04! Each year on this date, we gather our employees and contractors for our annual “State of the ERA” meeting and discuss where we’ve grown and how our focus has evolved during the course of the year. Our 18th year (and 18th 4/04) is no different. And as we look back on the last year’s projects, we’ve recognized an emerging trend.
While streamlining internal workflows may not be the most glamorous strategic design, it’s gratifying because it still encompasses the heart of all the work we do: a client has a need and we work with them to resolve it. Typically, these problems present themselves as stumbling blocks, obstacles, and bottlenecks in existing internal workflows or the modernization of analog, antiquated processes.
- A client has a number of disparate worksites with employees and needs to effectively manage their time and assign it to multiple projects and clients.
- A client receives PDFs of attendee bookings for a number of hotels and needs to digitize, OCR, import, and organize the bookings into a master database to mail merge confirmations.
- A client needs to sell tickets for an event series and administrate the purchases and attendance records.
- A client needs to manage the check-ins of attendees, synced across multiple tablets that may or may not have a WiFi connection.
These are just a few examples of the projects we worked on this year. The list goes on and on. And with each new client and each new need, ERA404 has become unofficial experts in the world of the internal workflow. Our satisfaction is measured in increasing our clients’ efficiency and decreasing their manual labor. And when a client tells us that the alleviated stress of internal systems has allowed them to focus more on the part of their work that they love to do, that’s just as great a reward as any award-winning design or mobile app micropurchase.
If your business has problems with internal workflows, you’ve found it to be inefficient and tedious, and you’re struggling to focus on your more enjoyable, meaningful work, then please drop us a line. We’d love to help.
